It depends on their specialty.  We have a variety of licensed specialists such as Psychologists, Psychotherapists, Therapists, Occupational Therapists, Counsellors, Social Workers, Clinical Social Workers, Hypnotherapists, Bereavement Counsellors, Nutritionists, Speech Therapists, Music Therapists, Art Therapists, Dance Movement Therapists, Facilitators, Mentors and Coaches. The Specialist may or may not be able to provide services to other provinces and countries.

Use our free 15-minute intake session. During your free session, you can ask about which location the potential specialist can provide service.

At PsyMood, we are looking for professionals who share our vision of assisting individuals in improving their mental health, including minorities and immigrants who are still establishing themselves in a new environment and country. For information, Join us!

All the sessions, scheduling, and payment happen inside the platform. There is no need in downloading an additional app to your device. The platform is mobile-friendly and browser-friendly!  

We will provide you with a secure video conference tool for the online sessions. 

Note: All sessions must be performed within the platform for your and your client’s safety. For more details, read our Privacy Policy and  Term of Service (under the specialist tab).

All the sessions, scheduling, and payment happen inside the platform. The invoice is created and completed by you. As the specialist, you are responsible for making sure all the information is correct and sending the invoice, as an attachment, to your patient after the session through the message tool.

Yes, when you join our PsyMood Specialist team you will receive your own unique public profile. Your public profile will consist of your photo, name, language spoken, specialization, designation, education, bio, and pricing. As well as two buttons at the bottom for the patients to book either a free 15 min session or an appointment with you. Once your profile is activated, clients will be able to access your profile or be matched with you. You will receive an email when a client schedules with you. You are responsible for all the information that is written on your profile.  

Read the Terms of Services (under the Specialist tab) for more information.   

You can easily edit and update your profile anytime on your login page.  
If you like to be part of our team please join us!

Every week PsyMood publishes articles with ‘Tips of The Week’ on our blog ‘Voices’, through short videos on our Youtube Channel, posts on our social media channels, and our podcast, “PsyMood Series”. If you would like to join or contribute to any topics, please contact carolyn@psymood.com. Once approved you will be highlighted across all those platforms.

No. You can have the option to decline any patients that are matched with you. But you should provide an explanation of your reasons.

Once you are matched with a patient, you will receive the patient’s name, date/time, and location of the appointment.

Every week PsyMood publishes articles with Tips of The Week on our blog Voices, through short videos on our Youtube Channel, and with posts on our social media channels to improve people’s well-being. PsyMood recently added a podcast, “PsyMood Series”, which will drive more clients for our specialists.  PsyMood also has over 12 business partners that will direct our services to their clients. 

No, the messages between specialist and client are private. You and your client have a chat tool in the platform to communicate, ask questions, send invoices, and other documents to enhance your services. You should not share phone numbers or any other form of contact, since your relationship with the client is inside the platform.

Yes, no matter where you or your patients live, the timezone will adjust correctly to the user’s location. No need for any guesswork and time adjustments when booking appointments.

Session Payment: You will receive the payment on the 10th day on each month. It may take longer if you live outside Canada. We are committed to improving our financial integrations to accommodate every specialist’s needs.

When your total revenue of sessions for the month is less than $250, the monthly subscription will be waived.

All sessions will be charged a 20% commission to pay for the upkeep of the platform.

During the term of this Agreement and for a period of 6 months after the termination of this Agreement, you shall not directly or indirectly solicit or contact (or attempt to solicit or contact) any Client to whom you provided Wellness Services through the Platform to provide Wellness Services (or similar professional services) to such Client. 

For more information about non-circumvention and non-solicitation, read the Term of Service (under the specialist tab).

You are required to maintain appropriate insurance coverage (or functionally equivalent coverage) to conduct your practice and provide the Wellness Services to each Client and to use the Services and the Platform. You acknowledge that PsyMood does not maintain insurance coverage to cover the provision of health care or counselling/psychotherapy services to Clients. 

For more information, read the Term of Service (under the specialist tab).

PsyMood provides service to our clients globally and has specialists in 17 countries. Each insurance policy is different, we advise you to check the specific details with your insurance provider. We have a variety of licensed specialists such as Psychologists, Psychotherapists, Therapists, Counsellors, Social Workers, Occupational Therapists, Music Therapists, Art Therapists and Coaches.   

Here are a few steps for the patient to follow for reimbursement:

1. Contact the insurance provider. Ask them:

• What type of specialists are covered?
• If they cover the specialists nationwide and worldwide?
• Where can you find the forms to ask for reimbursement?

2. Once they have this information, they can narrow down your search by using our specialist filter, by searching under specialty.

3. Use the free 15-minute intake session. During their free session, they can ask about the reimbursement with the potential specialist and see if they meet their needs.

Start your 15 minutes free session [button]

4. The specialist will send the invoice receipt after the session. Use this invoice to claim their reimbursement.

At PsyMood, we respect your privacy and are committed to protecting you through our compliance with this privacy policy. This means PsyMood does not transfer, distribute, disclose, rent or sell any of Your Personal Information to third parties except as provided for in this Privacy Policy or as specifically consented by you.

PsyMood has developed policies and procedures consistent with the Personal Information Protection and Electronic Documents Act (“PIPEDA”), the Personal Health Information Act (“PHIPA”), and other relevant privacy laws.
For more details, read our Privacy Policy.

If you have any more questions please contact team@psymood.com.  

If you have any questions any technical issues, please contact support@psymood.com.

You can also use the chat box located on the bottom right of your screen.